Compita offer a wide range of Process Management services to assist in measuring and improving your business.

ISO9000/TickIT

The ladder to steady and continuous improvement has several steps and for many organisations TickIT provides that first step on the road to quality. Compita offer assistance to organisations seeking certification or migration to the latest version of the standard and, through the Process Professional Quality Kit offer a fast track approach.

Process Management

Companies seeking to move beyond the requirements of certification schemes such as TickIT now have a number of possible strategies including the international standard ISO15504 (SPICE), Automotive SPICE and the SEI^SM Capability Maturity Model^® (CMM^®) and the CMMI^®.

We can provide all the assistance you need to get your Software Process Improvement Programme off the ground - or even manage it for you!

Compita's wealth of experience in the process management field enables us to assist organisations in their own self assessment through both the Process Professional Portfolio of process management products and in providing managed assessments whilst the necessary skills are transferred to your own staff. We can provide all the assistance you need to get your own Software Process Improvement Programme off the ground - or even manage it for you!

You can use Process Professional Composer to define your organisation's business processes and Process Professional Assessor to help you assess them and analyse the data. The two are combined in Process Professional Manager to form a comprehensive and fully integrated package of tools.

There is a comprehensive suite of training courses to support these products including: Establishing Your Business Processes and Process Professional Practitioner (for both ISO15504 and CMM^®) for assessors and lead assessors.

Assessments

Once you have moved into self assessment, whichever quality model you use, you may want to assess sub-contract organisations. Take a look at Process Professional Supplier Management and the associated training programme Assessing Suppliers.

As an alternative, the Compita Critique is a rapid assessment based on formal assessment techniques. Critiques provide a cost effective and independent look at the practices and perceptions of staff and clients. They can be used to help focus internal improvement programmes or externally to survey customer perceptions of the organisation. In either case, each critique is uniquely tailored to provide answers to the specific questions faced by the organisation.

If you find you want an interim step then please ask us what we can do - there will be an approach which suits your organisation exactly.

Business Excellence

The third tier of the process improvement model is achieved through the pursuit of one of the national or international quality awards. Awards such as Baldridge, the European Quality Award (EFQM) or similar schemes operated around the world offer organisations the opportunity to baseline and then benchmark their own performance against others.

Compita actively support this through facilitation of benchmarking repositories within which a number of major UK-based organisations are depositing key performance indicators against which other members can measure themselves. Further benchmarking efforts are planned. If you are interested in joining then contact Compita.

Finally...

If you already have quality initiatives under way in different parts of your organisation, then utilising Process Professional products and services will enable the same look and feel, including appropriate terminology, across them all. This will provide a common platform for the extension of successful initiatives rather than the introduction of something entirely new.

Whatever your approach to Software Process Improvement, Compita will provide the right tools and services for your organisation!