Get your suppliers involved in process improvement

Date: 07-04-2010 15:39 | Author: Derek Glen | Category: Process improvement | Tags: process, improvement, supplier, integrated, teams, relationship

"The quality of a product or service is directly related to the quality of the processes used to produce it" is all very well so long as you have control over those processes. But what about all those components and activities which are provided by your suppliers? How can we take ownership or responsibility for what we deliver unless we can assure the quality of all its components?

Of course the answer is that we can't. But what we can do is work as closely as possible with our partners across the vendor-client divide to ensure that they are bought in and can contribute to our improvement efforts.

Follow the link below for an excellent article on how to engage your suppliers as part of your integrated team to deliver continuous process improvement.

http://bit.ly/cyP059