Have you Got Talent?

Date: 18-06-2010 09:46 | Author: Derek Glen | Category: Process improvement | Tags: process, improvement, assessment, roadmap

The latest round of television talent shows, whether they are searching for a leading lady or an act to perform to royalty, are looking for a 'triple threat': a future star who can act, dance AND sing.

The term originated in American football, used to describe a versatile gridiron player who could run, pass and kick well. Now it is employed more widely to describe anyone with three conspicuous talents.

So could you be a triple threat: are you fit for success? I don't just mean physically fit and mentally fit, but also process fit. It's not enough to have the energy and the intelligence to succeed. You must also have reliable, repeatable, improving systems in place to provide world-class delivery for your customers.

Just like these other conspicuous talents, measurable with a bleep test or IQ test, your process fitness can be measured against a range of international standards and frameworks.

This will highlight your current performance (your 'personal best', if you will) as well as letting you set targets for the future, which can then be used to build a Roadmap for improvement.